Technical service

Bill

The warranty will only be valid if the invoice, purchase ticket or the corresponding packing slip is presented if it is later.

2 years

2-year warranty from the date of sale against any malfunction from manufacture or materials, including workmanship and spare parts, or replacement of the appliance unless one of these options is impossible or disproportionate.

Repair

MCONFORT picks up the device at your home and returns it to you in the same place.

Return

If repair or replacement is not possible, the consumer may opt for a reduction in the price or cancellation of the purchase, with the return of the price.

Consumer rights

This guarantee does not affect the rights available to the consumer in accordance with the provisions of Law 23/2003, of July 10, on Guarantees in the Sale of Consumer Goods.

 

Annulment

The warranty will be void in the following cases:

– If repair or replacement is not possible, the consumer may opt for a reduction of the price or the cancellation of the purchase, with the return of the price.

– If the appliance has been used improperly, it does not comply with the instructions for use.

– If the appliance has been disassembled or handled by persons outside the Technical Services authorized by MCONFORT.

– If the fault has been caused by water lime, shocks, falls or by the use of harmful, chemical, obstructive or corrosive products.

– If the fault has occurred for improper maintenance or lack of cleaning.

– If the appliance is connected to a voltage other than that indicated on the rating label.